Shipping info FR

We will process your order as soon as possible and arrange delivery for you. According to the different requirements of different regions and different logistics companies, the delivery time of the goods will vary. Generally, the delivery time of the goods is 3-7 working days.

We will provide you with logistics information in time after delivery, so that you can check the transportation status of the goods. If you have any questions, please feel free to contact our customer service hotline, we will answer you as soon as possible.

Location Hong Kong

mode of transport	Transportation time	freight
SF Express	It is expected to arrive in 3-7 days.	HK$34.00 per piece Free shipping on orders of more than 2 products

For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries’ levying rules.

We are excited to offer international shipping for most destinations of the world. The super savings option will take 10 to 15 business days and the faster delivery will take 5 to 10 business days with extra 3 to 5 business days of processing time for every order . If you have any further questions, please contact us: service@cicimode.com .

＊Please note that Shipping time is estimated and commences from the date of shipping, rather than the date of order.

We offers two different international shipping methods:

Standard Shipping: 10-15 Business Days. EU €9.99+

Express Shipping: 5-10 Business Days. EU €17.99+

Processing time (Business days)	Shipping
3-5	Standard Shipping		Express Shipping
	Cost	Shipping Time (Business days)	Cost	Shipping time (Business days)
	EU €9.99+	10-15	EU €17.99+	5-10
3-5	EU €16.99+ (Remote area)	10-15	/	/

* However, the actual delivery date may be affected by external factors such as flight arrangements and weather conditions. Please see tracking information for the most accurate delivery date. The specific time is subject to the official website/notice of the logistics company.

If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact customer service within 30 days of the order date to verify. For other order, product and logistics related issues, you must contact customer service within 14 days of the order date.

Logistics track query address: click to query （En cliquant sur ce lien, vous serez redirigé vers une autre page qui n'appartient pas à notre entreprise.）

Email: service@cicimode.com

Click on the right to contact us: Messenger （En cliquant sur ce lien, vous serez redirigé vers une autre page qui n'appartient pas à notre entreprise.）

Customer service time: Monday to Friday, 09:30-18:00 (closed on holidays)